Shipping & Delivery Policy

Note: Up Front Marketings primarily offers digital products (such as websites, marketing services, and online campaigns). As such, physical delivery does not apply to most offerings. If your business ships tangible products (e.g., branded merchandise), please refer to the relevant notes below.
Digital Services Delivery
• Once payment is received, your project or service will be initiated as per the agreed project timeline.
• Deliverables (such as websites, reports, marketing materials) are provided digitally via email, client portals, or cloud storage.
• Clients are notified via email or messaging platform upon each project milestone or upon full completion, along with instructions on accessing their materials.
Turnaround Time
• Project timelines and delivery schedules are detailed in your proposal or contract. Typical delivery periods range from 2 to 6 weeks, depending on service complexity.
• If an unforeseen delay arises, clients will be notified immediately with an updated delivery estimate.
Shipping of Physical Products (If Applicable)
• For merchandise or printed materials, shipping fees, methods (standard, expedited), and estimated delivery times will be provided before purchase.
• Shipping is carried out through reputed courier services, and tracking details are sent to the client.
• Delivery timelines may vary by location.
• International shipping (if offered) will specify who is responsible for customs duties and taxes.
Missing or Delayed Deliveries
• For digital products: If you do not receive your deliverables within the specified time, please reach out to us at support email/phone.
• For physical items (if applicable): Contact us within 7 days of the expected delivery date if your item has not arrived so we can investigate and resolve the issue promptly.